Customers are Kings- Should employees be Valued more than Customers in an organization?
The ORGANIZATIONS should build and enhance the trust and morale of Employees by Creating a free flow of information to convince the Employees that the decisions and actions taken by the management are justified, reasonable and free from any Holo effect, amid the surrounding notion that the "customers are always right". The employees and the customers are tools in the hands of every organization. A means to an End. A mechanism to achieving a partial or complete equilibrium The core of every organization centres around teamwork taking into cognisant their targeted audience as they can be likened to both internal and external forces in generating lead and driving sales. EMPLOYEE PARTICIPATION when fully ENGAGED and COMMITTED should be focused on ORGANIZATIONAL GOALS No doubt, "Winning in every organization is inevitable if the employees are focused on stimulating, maintaining, and sustaining the organizational Goals. In a bid of creating value, Organi...